Your Right to Information

Office of the Information Commissioner (OIC) logoOn 1 July 2010 new right to information legislation came into effect, replacing the former freedom of information law and provisions of the Local Government Act.

The new law called Government Information (Public Access) Act 2009 or GIPA Act:

  • creates new rights to information that are designed to meet community expectations of more open and transparent government
  • encourages government agencies (including local councils) to proactively release government information.

Our Council publishes a range of information under the GIPA Act on our website. Some information is held by Council but is not on our website. You can also still access Council information not available on the website by completing and submitting the 'informal access request form'. Information provided, in response to an informal access request, will incur fees on a per page basis (fees vary depending on the size of the page) or, where information is provided in the form of a CD, a fee of $40 is payable. All fees charges are in accordance with Council's Revenue Pricing Policy (Fees & Charges). Other information may only be made available through a formal application process which includes a $30 application fee. For formal applications please complete and submit the 'formal access to information application'.

1. Mandatory Proactive Release (Open Access)

This information is made available on Council's website and is available free of charge, e.g. Council policies, meeting agendas and minutes, media releases and annual reports etc

2. Proactive Release

Council is encouraged to make as much information of public interest as possible publicly available free of charge or at minimal cost. e.g. frequently requested information or information of public interest.

Council's Access to Information Policy and Access to Information Guidelines provide more detailed guidance on the documents and types of information available to members of the public and on how to access this information.

3. Informal Release

Other information held is authorised to be released in response to an informal request, subject to any reasonable conditions that Council may wish to impose, eg. requests for the personal information of the individual concerned but NOT another persons personal information. Written application forms are required for both Informal and Formal applications.Informal Access to Information Form

4. Formal Release

The release of all other information not made available by either mandatory, proactive or informal release can be made by way of a formal access application. Standard fees and charges and time frames are applicable for such applications, eg. Personal information relating to a third party where consultation is required or where information is of a confidential nature. Written application forms are required for both Informal and Formal applications.Formal Access to Information Application

More information

Fact sheets have been developed in relation to your rights to access Council information and your rights of appeal.

Written application forms are required for both Informal and Formal applications.

You can find out more about your right to information and new ways to access NSW government information on the Information and Privacy Commission (IPC) website.

Enquiries relating to your application may be directed to Council's Governance Section on
(02) 4560 4660 or (02) 4560 4435.

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