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Business recovery information

FEDERAL GOVERNMENT

SERVICE NSW

Disaster Relief Grant for Small Businesses - https://www.service.nsw.gov.au/transaction/apply-february-and-march-2022-storm-and-flood-disaster-recovery-small-business-grant

If you're a small business or a not-for-profit organisation in NSW and you've been directly impacted by storms and floods in February and March 2022, you may be eligible for a storm and flood disaster recovery small business grant.

This disaster recovery grant of up to $50,000 is to help pay for the costs of clean-up and reinstatement of a small business or not-for-profit organisation’s operations.

TAX RELIEF

GRANTS FOR FARMERS, SMALL BUSINESSES AND NOT-FOR-PROFIT ORGANISATIONS

https://www.raa.nsw.gov.au/disaster-assistance/storm-and-flood-programs

  • The NSW and Australian Governments have announced Special Disaster Grants of up to $75,000 for primary producers who have been impacted by severe weather and flooding from February 2022 onwards.
  • Disaster Relief Loans  Disaster Relief Loans (nsw.gov.au)
    Businesses in local government areas declared as disaster areas may be eligible for concessional loans from the NSW Government.

Small businesses – up to $130,000.

Not-for-profit organisations – up to $25,000.

Sporting clubs – up to $10,000.

Primary producers – up to $130,000 and transport subsidies up to $15,000.

LEGAL SUPPORT

  • Businesses can contact LawAccess NSW on 1300 888 529 to discuss legal support that may be available from Legal Aid NSW, Community Legal Centres and other free legal assistance services in your area.

Legal Aid NSW lawyers may be able to provide free legal advice to businesses affected by disasters on a range of issues including insurance, tenancy, credit and debt problems. Visit https://www.clcnsw.org.au/legal-help-flood-affected-communities-nsw-2022 more

information.

INSURANCE ASSISTANCE

  • Guide to making an insurance claim The NSW Small Business Commissioner’s quick guide to making an insurance claim can help businesses through the claims process to get paid quickly and smoothly after a disaster or disruption.

Visit https://www.smallbusiness.nsw.gov.au/get-help/advocacy/quick-guidemaking-insurance-claims. Insurance Council of Australia The Insurance Council of Australia may be able to assist businesses who have queries relating to insurance.

Visit https://www.insurancecouncil.com.au/ or call 1800 734 621.

HELP FROM YOUR FINANCIAL INSTITUTION

  • Flood-affected residents of New South Wales may also be granted loan deferrals or reduced payment arrangements by their financial institution for some business loans depending on their circumstances. Contact your financial institution for further details.

HELP FROM YOUR TELECOMMUNICATIONS PROVIDER

  • Optus has announced a range of support for affected customers, including additional bonus data on eligible plans, free interim services for customer and business fixed internet customers affected by the floods.

    Optus has set up a dedicated phone number for flood-affected customers: 1800 507 581 More information: https://optus.com.au/foryou/support/answer?id=20170
  • Telstra has announced a disaster relief package for its residential and small business customers who have lost services following the severe storms and major flooding across eastern parts of New South Wales.

The package includes mobile call diversion, a boost to data and free calls as well as reconnection support to those impacted in the Northern NSW flood affected areas.

Call 1800 888 888 for more information or visit https://exchange.telstra.com.au/disaster-relief-for-our-flood-affected-customers-in-qld-and-northern-nsw/

GENERAL BUSINESS SUPPORT

The Business Concierge service offers ongoing, tailored help for NSW businesses impacted by storms and floods.

Business Connect provides professional advisors, all of whom have experience in running their own small business. They'll be able to help you with:

  • Access to storms and floods support
  • accessing finance including grants and loans
  • connect to services and advice

You can book an appointment online at https://mybusiness.service.nsw.gov.au/concierge or call 13 77 88 Monday to Friday, 7am to 7pm

BUSINESS GUIDE TO RECOVERING FROM DISATER “Get back to business” by the NSW Small Business Commissioner is a step-bystep guide for business owners dealing with a disaster. The guide provides information to help businesses from the moment disaster hits, to the days, weeks and months ahead. Visit https://www.smallbusiness.nsw.gov.au/resources/get-back-businessguide-recovering-disaster to learn more or download a copy.

MENTAL HEALTH SUPPORT

There is 24/7 help available on the following numbers

  • Lifeline 13 11 14
  • Beyond Blue 1300 224 636
  • NSW Mental Health Line – 1800 011 511

More information can be found here: https://www.smallbusiness.nsw.gov.au/get-help/mental-health/mental-health-small-business

LOCAL RECOVERY SUPPORT SERVICES

  • Workplace Advice Line – 13 29 59

Free to all businesses within NSW for the next 4 weeks who have been impacted by the current flood disaster
Opening Hours - Monday – Friday 8.30am – 5.30pm

  • Strengthening Business 13 28 46
    Strengthening Business is a service under the AusIndustry Entrepreneurs’ Programme that connects you with experts to make your business stronger, more resilient and better prepared for the future

    Opening Hours – Monday – Friday, 8am – 8pm across Australia

DONATE TIME – GIVIT

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