Getting Buster back home

Anyone who has ever lost a dog knows the distress and grief that can result from losing a loved family pet.

Reuniting Pets with OwnersHawkesbury Companion Animal Shelter staff are no strangers to this distress, and they do their best to help reunite cats and dogs with their owners as quickly as possible.

In fact, many dogs are actually returned straight to their homes as soon as Hawkesbury Companion Animal Shelter staff collect them, when microchip details are correct and owners are able to be contacted.

Council’s Animal Shelter staff keep a mobile chip scanner in their vehicles so that they can identify the pet owner’s address and phone number.

As explained by Ryan Floyd, Hawkesbury Companion Animal Shelter Team Leader, “it’s a happy day for all of us when we pick up a dog and we can return them home before we even head back to the Shelter,” Ryan said.

“That’s why it’s so important for people to keep their pet’s microchip details up to date.

“Animal Shelter staff return 21% of dogs that they collect straight back to the owners before the dogs even arrive at the Shelter, with no fine imposed,” he said.

“We could easily increase this number of reunited pets and owners simply by people making sure their pets are microchipped and by keeping their microchip details up to date; including correct and alternative phone numbers such as home, work and mobile contact numbers.

“Of course, keeping your dog secure within your property is very important too.”

Owners will not be issued with a fine as long as:

  • direct contact is made with the owner at the time
  • the dog is able to be returned to the owner before going to the Shelter
  • the dog is registered
  • the dog has not been collected previously.

Online pet registry

You can update your pet’s details on the Pet Registry or over the counter at your local council. The NSW Pet Registry enables lost pets to be reunited with their owners and is now available for cat and dog owners to:

  • create an owner profile
  • update their contact details
  • transfer ownership of pets
  • report their pet missing
  • pay most lifetime registration fees online.

The Pet Registry is also used by pet breeders, vets and authorised identifiers. Pet breeders, who create a profile on the Pet Registry, will be able to have their new litters added straight to their profile. Veterinarians and authorised identifiers are able to enter a pet’s details directly onto the Pet Registry as part of their microchipping service, reducing errors and making data entry more efficient.

Even though microchipping for cats and dogs is mandatory in New South Wales, many people still forget to update their contact details when they change phone numbers or change address or if ownership changes.

It is very important to keep your contact details up to date on the database so that if you move house, change your phone number or change your name, you will still be contactable if your pet becomes lost.

About microchips

A microchip is a permanent method of electronic identification which is implanted just under the skin of your pet's neck. Each chip has a unique number that is detected using a microchip scanner and records details about the animal and owner.

Should your pet stray or become lost, vets, animal shelters and local councils can scan your pet for a microchip and contact you via the database.

Ideally your pet cat or dog should be microchipped prior to purchasing or adopting your pet. This is the only way to effectively trace the origin of the cat/dog. However, if your pet is not yet microchipped then make an appointment to do so with your vet.

Losing a pet can be devastating for both the pet and their owners. Microchipping is a great way to safeguard your pets and ensure that should they become lost, they have a greater chance of being reunited.

If a pet is transferred to a new owner, the new owner must ensure their contact details are recorded on the database.

For more information about microchipping your cat or dog, contact the Companion Animal Shelter at 10 Mulgrave Road, Mulgrave NSW 2756 or call 4560 4644. Pet Registry

Animal Shelter

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