Renovations continue at Animal Shelter

Stage 1 of the improvement works at the Hawkesbury Companion Animal Shelter at Mulgrave is continuing, with the replacement of the roof over the existing dog kennels well underway.

The new pitched roof will minimise direct sunlight during summer and optimise sunlight during winter.

Hawkesbury City Council aims to have the works associated with Stage 1 completed by March.

The new works have been made possible using a $100,000 donation from the deceased estate of animal lover Anna Zylstra, and an earlier $75,000 private contribution from another donor.

The $100,000 donation was from the deceased estate of animal lover Anna Zylstra, who left money to the Shelter as part of her wish to help animals.

Animal ShelterMicrochipping is important

Hawkesbury Companion Animal Shelter staff do their best to help reunite cats and dogs with their owners on a daily basis, and they want residents to know that it is important to ensure your pet is microchipped.

When microchip details are correct and owners are able to be contacted, dogs can be returned straight to their homes as soon as Shelter staff collect them.

Council’s Animal Shelter staff always have a mobile chip scanner in their vehicles so that they can find out the pet owner’s address and phone. Then they call the owner and they take the pet back to their home.

As explained by Ryan Floyd, Hawkesbury Companion Animal Shelter Team Leader, “all Shelter vehicles carry scanners so staff can look up microchip details and get the owner’s address and phone numbers”.

“That’s why it’s so important for people to keep their pet’s microchip details up to date.”

“Animal Shelter staff return 21% of dogs that they collect straight back to the owners before the dogs even arrive at the Shelter,” he said.

“We could easily increase this number of reunited pets and owners simply by people making sure their pets are microchipped and by keeping their microchip details up to date; including correct and alternative phone numbers such as home, work and mobile contact numbers, and email addresses.

“Of course, keeping your dog secure within your property is important too.”

Owners will not be issued with a fine as long as:

  • Direct contact is made with the owner at the time
  • The dog is able to be returned to the owner before going to the Shelter
  • The dog is registered
  • The dog has not been collected previously.

Online pet registry

You can update your pet’s details on the Pet Registry or over the counter at your local council. The NSW Pet Registry enables lost pets to be reunited with their owners and is now available for cat and dog owners to:

  • create an owner profile
  • update their contact details
  • transfer ownership of pets
  • report their pet missing
  • pay most lifetime registration fees online.

The Pet Registry is also used by pet breeders, vets and authorised identifiers. Pet breeders, who create a profile on the Pet Register, will be able to have their new litters added straight to their profile. Veterinarians and authorised identifiers are able to enter a pet’s details directly onto the Pet Registry as part of their microchipping service, reducing errors and making data entry more efficient.

Even though microchipping for cats and dogs is mandatory in New South Wales, many people still forget to update their contact details when they change phone numbers or change address or if ownership changes.

It is very important to keep your contact details up to date on the database so that if you move house, change your phone number or change your name, you will still be contactable if your pet becomes lost.

About microchips

A microchip is a permanent method of electronic identification which is implanted just under the skin of your pet's neck. Each chip has a unique number that is detected using a microchip scanner and records details about the animal and owner.

Should your pet stray or become lost, vets, animal shelters and local councils can scan your pet for a microchip and contact you via the database.

Ideally your pet cat or dog should be microchipped prior to purchasing or adopting your pet. This is the only way to effectively trace the origin of the cat/dog. However, if your pet is not yet microchipped then make an appointment to do so with your vet.

Losing a pet can be devastating for both the pet and their owners. Microchipping is a great way to safeguard your pets and ensure that should they become lost, they have a greater chance of being reunited.

If a pet is transferred to a new owner, the new owner must ensure their contact details are recorded on the database.

For more information about microchipping your cat or dog, contact the Companion Animal Shelter at 10 Mulgrave Road, Mulgrave NSW 2756 or call 4560 4644.

To keep up to date with the Shelter’s Dog and Cat of the Week promotion and other Council updates, Like and Follow Council’s Facebook page at

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