Public Exhibition Draft Hardship, Pensioner Concession and Debt Recovery Policy

Hawkesbury City Council’s Draft Hardship, Pensioner Concession and Debt Recovery Policy is on public exhibition until Tuesday, 7 July 2020 and is available for view and comment at Council’s community engagement website, Your Hawkesbury – Your Say at

Council welcomes comments from community members on the draft policy, the Mayor of Hawkesbury, Councillor Barry Calvert said.

“Now is your chance to have your say,” the Mayor said.

“Our council staff understand that, from time to time, members of our community may experience financial difficulties and may require assistance in making payments, especially in these challenging times.

“Council is also committed to have consistent, fair and effective policies and processes for the management of debts owed to Council,” he said.

“We value your feedback, and all submissions will be considered as part of our consultation process,” he said.

“However you choose to make a submission, whether by mail, email or online, we want to ensure that everyone has the chance to comment before the closing date on Tuesday, 7 July 2020.”

In addition to online submissions via, written submissions regarding the Draft Operational Plan may also be made any time during the exhibition period and can be mailed to Hawkesbury City Council, PO Box 146, Windsor NSW 2756, faxed to 4587 7740 or emailed to

Due to COVID-19 impacts, hard copies of the Draft Hardship, Pensioner Concession and Debt Recovery Policy are not able to be placed on exhibition at a physical location. If you have any enquiries regarding the, Draft Hardship, Pensioner Concession and Debt Recovery Policy please contact Council’s Customer Service on 4560 4444 or email

Council will consider all submissions received at a subsequent Council Meeting.

Should you lodge a submission, it will be considered, along with any other submissions received and may be included in Council’s meeting business paper. Your submission, including any personal information, is accessible by any person upon written application, subject to Council’s Privacy Management Plan and the Government Information (Public Access) Act, 2009. The inclusion of personal information in your submission is voluntary but, if not provided, may affect consideration of the submission. The information will ultimately be stored in Council’s records system.


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