Technology resources

The Hawkesbury Library Service provides the following technology resources:

Computers and internet

Computers with internet access are available free of charge to members at both Libraries.

You must use your Library card to use the self-service computer booking system.  For one-time only or short term users Library visitor cards are available. Fees apply.

If you have overdue items you will be unable to book a computer.

Public Computer access time is as follows:

  • Windsor Library - 4 hours per day
  • Richmond Library - 2 hours per day

You are able to download but you must ensure removable devices are compatible and virus free.  You must complete downloads before your session ends.

Users need to comply with the Library’s Public computer and internet access and use policy (pdf - 97.5 KB).

Software on public PCs

The Library’s PCs have the following software installed:

  • Microsoft Office 2016 (Word, PowerPoint, Publisher & Excel)
  • Adobe Creative Cloud
  • Google Chrome
  • Audacity – Audio Editor/Creator
  • ZoomText
Adobe Creative Cloud

Adobe Creative Cloud is currently available on dedicated PCs at Windsor and Richmond. Adobe create cloud provides a number of high quality multimedia applications including:

  • Photoshop (Ps) - Transforming and manipulating photos and images.
  • Illustrator (Ai) - Vector graphics and illustration.
  • InDesign (Id) - Page layout design.
  • After Effects (Ae) - Video editing with a focus on animation.
  • Premiere Pro (Pr) - Video editing and filmmaking.
  • Adobe XD (Xd) - UX/UI design.
  • Lightroom (Lr) - Photo editing.
  • Acrobat DC - Editing and creating PDFs.
  • Media Encoder (Me) - You need this to turn your video creations into rendered products. It works in conjunction with Ae and Pr.
  • Camera Raw - This works in conjunction with Ps to allow you to edit RAW photos. Lr doesn’t require the use of this to edit in RAW.
  • Premiere Rush (Ru) - For creating and sharing videos online.
  • Dreamweaver (Dw) - For designing responsive websites with code.
  • Bridge (Br) - Collates your creative assets.
  • Audition (Au) - Adding audio to stories.
  • Animate (An) - An animation tool.
  • Character Animator (Ch) - Create a character and animate it in real-time.
  • Dimension (Dn) - Designing in 3D.
  • InCopy (Ic) - This allows you to collaborate with teams of writers and copywriters.
Free wifi

Free wifi is available at both Libraries and their surrounds.

Bring your own laptop, tablet or wireless device and connect to the Internet free of charge.

For information on connecting your own laptop, tablet or wireless device to the Library wireless network please ask staff for details.

The Library takes no responsibility for wireless internet access, for technical problems or failure to access sites and software.

Users need to comply with the Library’s Public computer and internet access and use policy (pdf - 97.5 KB).

Computer training

Staff with patron on computerThe Library provides free access to the Computer School - a computer training website that is available for use by Library members in the library and off site.  You can undertake tutorials on computer applications, email, the internet and social networking at your own pace.  Introductory computer training is also available for those new to using computers. For information or assistance please contact us.

The Library also runs computer classes periodically.  For dates and times look at our What’s On page.

The Library also provides various learn technology online opportunities. Please visit our Self-Directed Online Learning page for a complete list.

Tech Help

Hawkesbury City Library offers a Tech Help service that is provided free of charge. This service provides assistance with basic technical assistance, guidance and educational support to library patrons.

Bookings are essential and can be made by phone on 02 4560 4460 or via Eventbrite.


Tech Help Session date/times and locations are as follows:

Windsor Library Tech Help: Every Monday 11am - 12pm
Richmond Library Tech Help: Every Thursday 2pm-3pm

Photocopying, printing and scanning

A Library card is required for photocopying, scanning and printing in both libraries.  For one-time only or short term users Library visitor cards are available. Fees apply.

Black & white and colour photocopying and printing, is available at both libraries. Fees apply

You can submit a print job through Webprint. The job will be able to be released from the printer when you get to the printer.

Self service scanning is free.

Please check the copyright restrictions displayed near the machines before copying.

Disc Cleaning

CDs, DVDs or Blu-ray discs can be dropped in at either Windsor or Richmond for cleaning with the Library’s Disc Repair machine. The machine effectively removes light to moderate scratches, but unfortunately cannot repair cracked or chipped discs. Turn-around time is usually 1 week dependent on staff availability. Fees apply

Desktop magnifier

MagnifierA desktop magnifier (or CCTV) is available in-Library (Windsor only).

The machine’s large 24” screen, high range of magnification (up to x100), variety of colour contrast modes and a speech feature helps people with a vision impairment to easily read a range of documents.

Digitisation Studio

NEW DIGITISING STUDIO

Do you have bundles of holiday snaps, Christmas get togethers or boxes of old family photos that you would like to have in a digital format?

Get excited, the brand-new space for Hawkesbury Library Service, with digitising equipment will be available to use from Monday 16 February at the Central Library, 300 George Street Windsor.

The Digitisation Studio will be available for Library members to book and it is absolutely free. Equipment includes a professional flatbed scanner, a multi-scanner for 6x4 prints plus a slide scanner, all aimed at improving technological and digital opportunities for all ages. We also have equipment to digitally convert videos, cassettes and DVDs. Instructions are provided and the space can be booked up to 2 hours during our opening hours with your Library card. To make an appointment phone 4560-4460. If you are not a member, it is free to join, pop in or join via our website https://www.hawkesbury.nsw.gov.au/library

This new space was made possible through grant funding from the NSW Government under the Public Library Infrastructure Grant program.

Media suitable for conversion

The following types of media can be digitised;

Negatives

35mm slides

VHS tapes

Photographs

Is there a cost to use the equipment?

No – the digitisation station is completely free to use. You’ll need to ensure that you have a way of storing your new digital files, either via cloud storage or a USB storage device.

What skills do I need?

You will need basic computer skills to operate the digitisation station. In the production studio you will find detailed, step-by-step instructions to help you use the equipment.

Library staff are available to help you and provide a brief initial orientation, but are not able to stay with you for the whole session.

How long does scanning take?

Scanning documents like photographs and negatives takes approximately one minute per item. VHS tapes will need to be played all the way through in real time in order to be digitised.

You must be in attendance for the whole digitisation process.

Terms and conditions for digitisation station use

It is your responsibility to ensure that you have appropriate copyright approval to digitise and reproduce your items. Visit the Australian Copyright Council for more information and fact sheets.

Use of the family history digitisation station is at your own risk. Hawkesbury City Council does not accept liability for any damage to, loss, or erasure of data from any media that you bring to digitise at the station.

Library staff have the right to end any session or delete any recording that is deemed to be inappropriate.

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