FAQs

I’m Having Trouble Booking on Bookable

Ensure that you register first, ‘Register’ is at the top right hand corner of the bookings page. Otherwise, ensure the dates you have selected do not show red or a zero (sold out).

Do I Have a Reserved Site or Is It "Camp Anywhere"? And Is The Cost Per Site or Per Person?

Booking fee’s are per person not per site. It is first in best dressed, you do not reserve a site. There is space for all, please be respectful.

I Could Only Add One Vehicle Rego. Can I Bring More Than One Car?

Yes, we only need the rego for the main booker, each booker can come separately in cars if required, but of course we’d encourage car pooling to save our pristine environment.

Fires/Drinking Water

Fires allowed – in fire pits ONLY. No firepits are provided – please check fire danger rating on the day, ensure they are completely out before you depart and at night. Refer to: https://www.rfs.nsw.gov.au/fire-information/fdr-and-tobans - you will need to drive to gain phone reception to check the fire status for the day.

Bring your own drinking water, it is bore water within our tanks.

Campervans/Camper Trailers

  • Campervans – permitted
  • Caravans – NOT permitted. For safety reasons, caravans and large camper trailers are strictly prohibited within the reserve. The access road is narrow, and in the event of an emergency, the presence of multiple large vehicles could obstruct entry and exit for emergency services. This is a blanket rule and applies at all times to ensure the safety of all visitors.
  • Camper Trailers – box sized, small trailers allowed only, not caravans or large camper trailers
  • 2WD drive accessible, you don’t need a 4WD

I Can't Seem To Book For Australia Day, Christmas or Other Dates

Availability is visible on the bookings page, if it is red there is no availability.  We do not keep waitlists, keep checking back on the bookings page or book an alternative date. Bookings are essential.

I Got an Email Saying I Need To Be Verified

If this is out of business hours, please attempt to re-register with the correct user type ‘private hirer’ with a different email address you may have accidentally chosen not for profit.

I Need To Reschedule/Change My Booking

Refer to the terms and conditions as there may be a fee associated if outside of the terms.

I Want To Cancel My Booking/Request a Refund

Refer to the terms and conditions as there may be a fee associated if outside of the terms.

The Weather Looks Bad, It's Raining or There Was a Flood/Fire Warning For The Area

Unless the campsite site is closed by Council, no refunds or credit will be provided outside of the terms and conditions due to bad weather. Campers who leave the camping area early under any circumstances or do not show up at all will not be entitled to a monetary refund.

If Council closes the site, you will be contacted shortly after the decision has been made.

Page ID: 310313

Dark mode
High contrast