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Council Metrics

Council has developed a set of metrics which report on Council’s facilities, operations and functions.

These metrics provide an indication of the customer service standards that are being experienced by rate payers and other customers when dealing with Council.

Council will be reporting on metrics for

  • Customer Service requests
  • Development Applications
  • Calls to Council’s Call Centre

These metrics will be reported quarterly.

Customer Service Requests

Development Applications

Calls to Council’s Call Centre

Page ID: 185944

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