According to the NSW Environment Protection Authority (EPA), noise adversely affected residents in the wider Sydney area more than any other environmental issue.
Some people may be more annoyed than others by any given noise level. Noise may become annoying if it intrudes into people's awareness, is heard against their wishes, or offers them no benefits. Noise has potential to impact on health when it is at significant levels and duration, and if the noise interferes with rest, speech, study, or leisure.
Some organisations may be able to assist you where you are being adversely affected by noise. Please see the “Who to Contact” table below to discover who the relevant authority is for the noise that is concerning you. Alternatively, you can contact the NSW EPA Pollution Line on Ph.131 555, or at the EPAs website, and your enquiry will be logged and forwarded to the Appropriate Regulatory Authority.
Hawkesbury City Council may be able to help you are being affected from offensive noise at home. See the relevant sections below.
- Neighbourhood noise
- Noise from livestock
- Noise from barking dogs
The Protection of the Environment Operations (Noise Control) Regulation clearly identifies times when certain noisy articles must not be used. This is summarised below. Hawkesbury City Council responds to customer requests regarding neighbourhood noise. Council’s Environmental Health Officers are authorised under the Protection of the Environment Operations Act to control most noise sources, and can explain the noise complaint process and what is required from you.
Restricted Times of Use for Noisy Articles
Power tools and equipment such as
Musical instruments and sound equipment including
Domestic air conditioners
Motor vehicles (except when entering or leaving residential premises)
Refrigeration units fitted to motor vehicles.
NOTE that offensive noise may still be occurring at times that are in compliance with the above.
Further restrictions may be placed on the use of these articles by issuing Notices under the Protection of the Environment Operations Act 1997
Hawkesbury City Council may be able to assist you with noisy livestock that is clearly audible within a residential building or associated outdoor areas. However, complaints regarding general animal cruelty and neglect should be reported to Animal Welfare League NSW, or Royal Society for the Prevention of Cruelty to Animals, New South Wales (RSPCA). The best way to contact these organisations is through their websites below.
Poultry, Guinea fowls and Peacocks
Keeping of poultry can have a number of benefits - they supply fresh eggs, can eat your food scraps and supply you with natural fertiliser. However, if not properly managed, they can be a nuisance to neighbours: causing noise and odour issues and possibly carrying diseases. For example, salmonella is usually found within poultry manure.
Poultry are permitted to be kept on residential premises in the Hawkesbury City Council area, provided that the following conditions, from the Local Government(General) Regulation 2005, are complied with:
- Poultry must be kept under such conditions that they do not create a nuisance and are not dangerous or injurious to health.
- Poultry yards must at all times be kept clean and free from offensive odours.
If your poultry house was constructed after February 2014, you are not permitted under the Exempt and Complying SEPP to keep roosters without approval from Council. Roosters, peacocks, and guinea fowls should not be kept at residential properties as they serve little purpose, and they create an unnecessary noise for your neighbours.
For further information regarding the keeping of poultry, please check the Environmental Health Fact sheet, or contact an Environmental Health Officer on Ph. (02) 4560 4444.
Who to contact?
Contacts for Noise Pollution
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