Council is making it easier for you to do business with us through on-line customer request forms.

If you are experiencing any problems with the on-line request or wish to speak to a customer service officer please email Council Customer Service on council@hawkesbury.nsw.gov.au or call 02 4560 4444 during normal business hours.

Fields marked with * are mandatory.  You will receive email notification of your request details if you provide your email address.

Property Owner

Are you the property owner? * If you are requesting to Exchange Garbage Bin small/larger or a new bin service, there are charges involved. You must be the property owner to make this change to your service. If you are the tenant of the property, you must contact your owner or real estate agent.

-- Please Select --YesNo

What are you requesting?

-- Please Select --Commence ServiceChange SizeAdditional BinCancel ServiceMissed CollectionRepairReplacement

Additional Bin

Additonal Bin Type

• General waste (Red lid) with a Recycle (Yellow lid)
• General waste (Red lid), with a Recycle (Yellow lid) and an Organic (green lid)
• Recycle bin (Yellow lid)
• Organics (Green lid)

What is the new General Waste (red lid) bin size?

• 140 Litre (small)
• 240 Litre (large)

Cancel Service

Why is this service being cancelled?

• I accept that any change or new/additional service must remain in place for a minimum of 12 months and I accept the change in charges.

Change Size

What is the new General Waste (red lid) bin size?

• 140 Litre (small)
• 240 Litre (large)

Commence Service

Select Service Type

• General Waste (red lid) & Recycling (yellow lid)
• General Waste (red lid), Recycling (yellow lid) & Organics (green lid)

What is the new General Waste (red lid) bin size?

• 140 Litre (small)
• 240 Litre (large)

Missed Collection

Missed Collection type

• General waste (Red lid)
• Recycle bin (Yellow lid)
• Organics (Green lid)

Repair

Repair type

• General waste (red lid) 140 litre (Small)/240 litre (Large)
• Recycle bin (Yellow lid)
• Organics (Green lid)

What - General waste?

• Damaged lid
• Damaged wheel

What - Recycle bin (Yellow lid)?

• Damaged lid
• Damaged wheel

What - Organics (Green lid)?

• Damaged lid
• Damaged wheel

What is the General Waste (red lid) bin size?

• 140 Litre (small)
• 240 Litre (large)

Replacement

Replacement type

• General waste (red lid) 140 litre(Small)/240 litre (Large)
• Recycle bin (Yellow lid)
• Organics (Green lid)

Why - General waste?

• Stolen or Missing
• Damaged body or handle

Why - Recycle bin (Yellow lid)?

• Stolen or Missing
• Damaged body or handle

Why - Organics (Green lid)?

• Stolen or Missing
• Damaged body or handle

What is the General Waste (red lid) bin size?

• 140 Litre (small)
• 240 Litre (large)

Customer details

Company Name (if applicable)

First Name *

Surname *

Street Address *

Suburb *

Postcode *

State

NSWACTNTQLDSATASVICWA

Phone * (No white spaces and symbols are accepted)

Email NOTE: Unless you supply an e-mail address, you will not receive confirmation of your request.

Is the bin located at this address?

YesNo

Bin Collection Address

Street Address

Suburb

Postcode

Type the characters you see in the picture above: *

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