Flood Recovery Centres to open

Hawkesbury Flood Recovery Centres are being established in the Hawkesbury to assist the community in their recovery. Resilience NSW and Council will open the first Recovery Centre tomorrow at 9am, Thursday, 1 April at the South Windsor Family Centre, 6 Greenhills Way South Windsor.

The Recovery Centres will offer an extensive range of government and non-government services to help with financial, physical and emotional support, the Mayor of Hawkesbury, Councillor Patrick Conolly explained.

“The Recovery Centres will offer a one-stop shop for anyone in the Hawkesbury affected by the 2021 floods,” Mayor Conolly said.

“Dedicated community Recovery Centres are opening in the Hawkesbury, providing face-to-face support for NSW residents affected by the extreme flooding in our region.

“Council is working with the NSW Government, community organisations, and welfare bodies to assist individuals, businesses, farmers and landholders dealing with the repercussions of the record-breaking storms and flooding,” he said.

“The recovery process is underway, with crews focused on the clean-up, and these recovery centres will be vital to help our flood-affected residents and businesses get back on their feet.

“Council is partnering with government and non-government services to continue to support flood-affected communities for as long as it takes and in every way we can,” Mayor Conolly said.

“The door is open to anyone who needs help.”

Council is working these agencies to provide impacted people with information on and access to:

  • clean-up services
  • financial assistance
  • insurance and legal support
  • support for businesses
  • mental health and wellbeing services.

South Windsor Recovery Centre – opens Thursday, 1 April

  • Location: South Windsor Family Centre at 6 Greenhills Way South Windsor.
  • Opening hours over Easter:
    • Thursday, 1 April 9am to 5pm
    • Closed Good Friday
    • Open Saturday, 3 April from 10am to 2pm
    • Closed Easter Sunday
    • Open Easter Monday 10 am to 2pm.
  • After Easter, the Recovery Centre at South Windsor ongoing opening hours will be:
  • Weekdays 9am to 5pm
  • Saturdays and Sundays 10am to 2pm.

Additional Hawkesbury Flood Recovery Centres

Resilience NSW and Council will also open Hawkesbury Flood Recovery Centres at North Richmond and Wiseman’s Ferry with opening days and hours and further details to be provided as soon as they are available on Council’s website and and Council’s Facebook page

Outreach Recovery Hubs

Outreach Recovery Hubs are also being established at Colo Heights, St Albans and Wilberforce (more details to come regarding Wilberforce).

These Recovery Hubs will provide some outreach support one week day per week and one weekend day per fortnight. Recovery Hubs will provide smaller, place-based access to community and non-government recovery services for anyone affected by the floods or the 2019-20 fires.

Colo Heights (Horrie Eley) Hall – opens Thursday, 8 April

  • Location: 2996 Putty Road, Colo Heights
  • Opening Hours:
    • Thursdays 10am to 4pm
    • Saturdays fortnightly (from 10 April) 10am to 2pm.

St Albans Volunteer Bushfire Brigade – opens Friday, 9 April

  • Location: Wharf Street, St Albans
  • Opening Hours:
    • Fridays 10am to 4pm
    • Saturdays fortnightly (from 17 April) 10am to 2pm.

Wilberforce – location and details to be confirmed.

Further information on Recovery Centres and Hubs will be provided as soon as it is available.

Updates will be posted on Council’s website under Flood Recovery information - Hawkesbury 2021 (click on the blue flood information banner) and Council’s community engagement page, Your Hawkesbury Your Say

For those wanting to be assisted remotely, and for more information on all available disaster assistance, please contact the Disaster Customer Care Service at Service NSW on 13 77 88 or online via Service NSW

Page ID: 176931

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