Book now for Flood Waste Collection

10 March 2022

Council’s Flood Waste Collection registration is now available online at www.hawkesbury.nsw.gov.au/_resources/forms/flood-waste-collection-request. Registration is essential.

There will be a focus this year on Flood Waste Collection from the kerbside during the recovery which will increase the speed and efficiency of the clean-up process, skip bins will be a secondary option for removal of flood waste.

Residents are encouraged to move their waste to the kerbside of their property and separate the flood waste into specific piles.

Please ensure your flood waste is separated into the following type of waste to be collected:

• e-waste
• metals
• mattresses
• chemicals or other hazardous materials (<20L or <20kg)
• other flood waste.

If people have hazardous materials, these will be identified in the flood waste collection request. Hazardous materials must be secured (e.g. closed lids, securely stored) before taking to the kerbside for collection.

Parents are reminded to keep children away from all flood waste placed on kerbside for collection.

Please do not place any ineligible waste out on your kerbside, as it will not be collected and you will be responsible for the removal.

If you have advised that you are physically unable to take flood waste from your property to your kerbside, we will contact you soon to discuss what assistance may be available.

Recyclable waste can be placed in your yellow-lidded bin or taken to the Hawkesbury Community Recycling Centre. See www.hawkesbury.nsw.gov.au/for-residents/waste-and-recycling/waste-management-facility for what can be accepted.

Food waste can be disposed of via your red-lidded bin.

Waste Management Facility to reopen for all Hawkesbury residents

Council will also reopen its Waste Management Facility for all Hawkesbury residents at 8am on Saturday, 12 March 2022. All visits to the Waste Management Centre to drop off waste will require a booking. Bookings for the Waste Management Facility can be made online https://hawkesbury.bookable.net.au or by calling the Customer Service Team on 4560 4444.

Flood Waste will be accepted at the Waste Management Facility free of charge for flood affected residents only.

Charges apply for other waste that is not flood waste and for residential properties that are not flood affected.

Waste will be checked at the gate. Loads containing asbestos will be rejected.

Operating conditions are:

• Everyone must book.
• Bookings are available between 8am to 3:30pm only
• Appointments must be booked ahead for you to be permitted access in to the facility.
• Bookings will be for a maximum period of 15 minutes and this will be monitored by our landfill staff.
• Bring proof of your booking.
• You will be required to provide proof that you are a Hawkesbury City Council resident upon entry to the Facility (i.e. licence with residential address, rates notice).
• One trailer load limit.
• Please arrive on time as a courtesy to all residents trying to access the service, especially those affected by the floods.
• If you are late by your appointment by 10 or more minutes, you may not be permitted access to the facility and may be required to re-book.
• Please be courteous and patient with our staff as they assist you.

Persons must follow landfill and gatehouse attendants instructions at all times. Any refusal to follow instruction will be treated very seriously and you will be asked to leave.

For guidance on how to manage waste that does not fall into one of the above categories please visit EPA NSW storm and flood updates 2022 at https://www.epa.nsw.gov.au/news/news/2022/nsw-storm-and-flood-updates-2022

When handling any refuse which has been contaminated with flood water or mud, personal protective equipment must be worn, especially gloves. After clean-up, protective clothing should be washed, and people should shower within the hour for health and safety.

Register for Council Flood Recovery updates at www.yourhawkesbury-yoursay.com.au/fih2021/survey_tools/register1

Additional flood related information can be found at www.hawkesbury.nsw.gov.au

Click on All Flood Related Information.