Bookings for flood waste collection close 31 October 2022

16 September 2022

Bookings for Flood Waste Collection will close 31 October 2022.

To be eligible for Flood Waste Collection, you will need to be a Hawkesbury resident whose residential property or business has been impacted by rising flood waters. Residents or businesses whose properties were impacted by stormwater are not eligible for flood waste collection and will need to contact their insurance company for assistance or make their own arrangements.

Once submitted, your request will be reviewed, and you will receive an email to advise your eligibility and collection details.

After 31 October, reduced fees for flood waste drop offs at the Hawkesbury City Waste Management Facility (WMF) will cease and full fees will apply.

Flood affected residents will need to bring proof of address such as a Driver’s Licence or Rates Notice.

If you are an eligible resident or business, please fill out the online form at Flood Waste Collection Form | Resources (nsw.gov.au). If you have difficulty in completing this form, please call our Customer Service Centre on (02) 4560 4444 during business hours.

Once submitted, your request will be reviewed, and you will receive an email to advise your eligibility and collection details.

The Hawkesbury City WMF is open daily 8am to 4pm except public holidays. It is located at 1 The Driftway, South Windsor.

Standard charges apply for other waste that is not flood waste and for residential properties that were not flood affected.

Waste will be checked at the gate. Loads containing asbestos will be rejected. Always follow the instructions of the gatehouse attendant.

When handling any refuse which has been contaminated with flood water or mud, personal protective equipment must be worn, especially gloves. After clean-up, protective clothing should be washed, and people should shower within the hour for health and safety.

Register for Council Flood Recovery updates at

www.yourhawkesbury-yoursay.com.au/fih2021/survey_tools/register1

Additional flood related information can be found at www.hawkesbury.nsw.gov.au and click on All Flood Related Information.